Getting Started

Is MyHeritage free?

MyHeritage family sites are based on subscriptions. Basic sites are free. If you are a member of a Basic site (a non-paying member), the limit of people

How do I edit someone's details in my online family tree?

Open your online family tree and locate the person whose details you wish to edit. You can use the search field in the upper-right corner to find the

What are the different types of family trees I can have?

You can maintain 3 types of family trees that you can have on your Family Site: 1. An Online Tree: This tree is started directly on your family site. It

How can I find my account ID?

You can easily find your account ID on your family site by following the steps below: 1. Log in to your family site with your registered email address. If

How do I create my family tree on MyHeritage?

MyHeritage is the world’s fastest-growing destination for families to discover, preserve, and share their history.   With MyHeritage, you can

What is MyHeritage?

MyHeritage is a unique place where families meet online, communicate, share, explore and preserve their heritage. MyHeritage lets you create your

Why can't I find the family tree I just started?

If you cannot find your family tree, you should search for your tree depending on where you originally created it. 1. If you created your family tree

How can I switch to a different family site if I have more than one site?

If you have more than one family site, simply click on the family site name (it will be the name of the site you’re currently viewing) to open a

How do I add family members to my online tree?

Every new tree starts with adding yourself, your parents and your close family to the tree. Then you can grow it by adding close family to people already

How do I bring my family tree information from another genealogy program to MyHeritage?

You can easily import your family tree from another genealogy program into Family Tree Builder.  We recommend doing it via a GEDCOM file which is

What’s the difference between the Family site and Family Tree Builder?

What is a family site? MyHeritage lets you create your family’s own meeting place on the Internet – your personal family site, where you can

How do I sign up to MyHeritage?

Signing up to MyHeritage is easy and free and it will allow you to start building your family tree, search billions of global historical records and order