Smart Matching™

What is Smart Matching™?

Smart Matching™ is a specialized powerful genealogy technology that matches people that you have defined in your family tree with people in

How do I use the Discoveries section on my family site?

The Discoveries section of the family site includes a complete overview of the Smart Matches™ and Record Matches organized in a new and more

How do I save information from Smart Matches to my family tree on the online family site?

If you have matches from which you would like to extract specific information to save it to your family tree, please follow these steps: 1. Log in to your

Can I merge my Smart Matching results from another family site?

MyHeritage’s Smart Matching technology constantly compares new family trees to the database of more than 1.3 billion profiles on MyHeritage.com, to

How can I contact another webmaster?

To contact a site manager, simply visit their family site and choose the option shown  'Contact Site Manager' on the left hand side of the

Can I merge my Smart Matching results in my Family Tree Builder tree?

MyHeritage’s Smart Matching technology constantly compares new family trees to the database of more than 1.3 billion profiles on MyHeritage.com, to

How do I reject a Smart Match in Family Tree Builder?

To reject a Smart Match in Family Tree Builder, please do the following: 1. Open Family Tree Builder software on your computer.  2. Click on the

How can I ignore Smart Matches coming from a specific tree ?

There are cases when you might want to stop receiving Smart Matches from specific family trees: - If a webmaster has duplicate trees, you might receive

How do I change the Smart Matches settings for my online family tree?

** Please note that the Smart Matches settings are per tree, so make sure that you change them for all trees on your site. To change the Smart

How do I run Smart Matching™ for my tree?

If you are editing your tree online in a family site and make any change to your family tree, this should send a request to process Smart Matches on your

How can I ignore all matches for a specific individual in my tree?

There are cases when you might want to stop receiving Smart Matches and Records Matches for certain individuals in your family tree.   If you are

Can I disable Smart Matches?

You can disable Smart Matches for a particular tree by changing your Privacy Settings. Please note, if you disable Smart Matches all the matches you had

What is ‘Matches by people?’

‘Matches by people’ is a new way of displaying matches, found by our Smart Matches and Record Matches technologies, in the Discoveries section.

How do I confirm a Smart Match in Family Tree Builder?

To confirm a Smart Match in Family Tree Builder, please do the following: 1.     Open Family Tree Builder software on your

What is ‘Matches by Source?’

  ‘Matches by source’ is a new way of displaying matches, found by our Smart Matches and Record Matches technologies, in the Discoveries

Is Smart Matching™ free?

Receiving Smart Matches™, viewing them and comparing trees side by side are free for all users. Rejecting Smart Matches is also free for all users.

How do I confirm all Smart Matches for a specific individual in my tree?

If you want to confirm all the Smart Matches found for a specific individual from your family tree in one go, this is how to proceed:  1. Log in to

How do I contact another site manager via a Smart Match?

To contact someone from another family site regarding a Smart Match you received, open the list of the Smart Matches found for a specific person. Here you

How do I reject all Smart Matches coming from a specific tree?

If you want to reject all the Smart Matches from a specific source tree in one go, this is how to proceed:  1. Log in to your family site. 2. Move

Why were my photos copied from my tree through Smart Matches™?

Copying photos through online Smart Matches is a Premium feature available to members who purchase a Premium or PremiumPlus family site subscription or

How can I disable Smart Matching for Family Tree Builder?

  If you would like to disable the Smart Matches you get in your Family Tree Builder (FTB), please follow the steps below: 1. On the top menu bar of

How do I reject a match in the new Discoveries section?

1. Log in to your family site. 2. Move your mouse cursor over the ‘Discoveries’ tab.  You can select either ‘Matches by

How can I check Smart Matches™ and Record Matches using the MyHeritage app?

With the latest version of the MyHeritage app for mobile, you can review and confirm (or reject) Smart Matches™ and Record matches, and save new

Can I check my Smart Matches™ using the MyHeritage app?

With the latest version of the MyHeritage app for mobile, you can review and confirm (or reject) Smart Matches, and save new information to your family

How do I confirm a match in the new Discoveries section?

To confirm a match in the new Discovery section of your family site, please do the following: Log in to your family site. Move your mouse cursor over the

What are the changes in the new Discoveries section?

We are constantly working on improving our products and helping our users get the most of MyHeritage’s technologies and tools.    The

What is a Smart Match source?

When confirming a smart match in Family Tree Builder, you can choose to mark the source of information about this individual as coming from a Smart Match.

How do I confirm all Smart Matches coming from a specific tree?

If you want to confirm all the Smart Matches from a specific source tree in one go, this is how to proceed:   1. Log in to your family site. 2.