Online Photos

How do I change the photo appearing in a person's card in my online tree?

If you build your family tree in Family Tree Builder, please read the following article: How do I replace a photo that appears in a person’

How do I add photos to my family site?

Place your mouse on the 'Photos' tab and click on 'Add photos & videos'. You can add photos manually, import them directly from a

Do my photos transfer with a GEDCOM file?

A GEDCOM file is a text file, that doesn't include the actual photos but it may contain the links to the photos original location on your computer or

Why were my photos not synced from the online Family Site to the Family Tree Builder?

There are a couple of reasons of why pictures may not have been synced from the online family site to Family Tree Builder: 1) You have more than one tree

Can I upload videos or documents to my family site?

You can upload videos and documents to your family site. You can upload them under the ‘Photo’ section, in ‘Add Photos and Videos’

How do I delete a photo from an online album?

You can delete a photo from your family site in one of the following ways: 1. On your family site click on the ‘Photos’ tab and find the photo

How do I download photos that were added to my site?

If you would like to download a photo from your family site, please take the following steps: 1.On your family site click on the ‘Photos’ tab

How do I add photos to Family Tree Builder?

When you create a family tree in Family Tree Builder, you have the option to upload images to your project. In order to do so: 1. Open your project. 2.

How do I move photos between albums on my family site?

If you added photos to your family site without specifying the album, you can later add the photos to a specific album on your site following these

How do I tag people in the photos that were added on my family site?

  To tag people in your photos you already uploaded to your site:   Log in to your family site and go to the ‘Photos’ tab. Click on

How do I replace a photo that appears in a person’s card in the tree in Family Tree Builder?

If you build your family tree online, please read the following article: How do I change the photo appearing in a person's card in my online

How do I add a personal photo to someone in my online tree?

In order to add a Personal Photo (the little photo that appears for a person in the tree), please take the following steps: 1. Click either on the small

How do I restore photos in Family Tree Builder from my family site?

If you are working on your family tree project in Family Tree Builder, you can use ‘Restore photos from family site’ option if you do not have

How do I delete a photo in Family Tree Builder?

If you want to delete the photo from its album in Family Tree Builder: 1. Click on the ‘Photos’ button on the main toolbar to open the ‘

How do I delete a photo album from my family site?

On your family site click on the ‘Photos’ tab and then click ‘Albums’ on the left to open the list of the photo albums you

How do I edit a photo album?

On your family site click on the ‘Photos’ tab and then click ‘Albums’ on the left to open the list of the photo albums you

Can I download a photo album from my family site?

On your family site click on the ‘Photos’ tab and then click ‘Albums’ on the left to open the list of the photo albums you

What are the supported photo formats on my family site?

The photo formats that are supported for upload on family sites are as follows: .jpg, .jpeg, .jpe, .gif, .png, .bmp, .psd, .tif, and .tiff.

How do I upload photos from Family Tree Builder to my family site?

Photos that you add to the tree in Family Tree Builder will automatically be added to your family site when you synchronize your family tree with the site.

Can I choose what photos I sync from the Family Tree Builder to the online Family Site?

The new version of Family Tree Builder software (FTB 7.0) has the option not to sync specific photos just like in the previous version. To choose which

How can I mark a scanned photo as a document in Family Tree Builder?

If you would like to mark a scanned photo in Family Tree Builder as a document, please do the following: 1. Open Family Tree Builder program on your

How do I add a date to a photo on my family site?

Log into your family site and go to the ‘Photos’ section. If the photo is located in a specific album, click ‘Albums’ on the left

How do I add a date to a photo in Family Tree Builder?

If you build your family tree on your family site online, please read the following article: How do I add a date to a photo on my family site? 1.

How do I delete an album in Family Tree Builder?

To delete an album in Family Tree builder, please do the following: 1. Open your project in Family Tree Builder. 2. Click ‘Photos’ icon in the